Return and Refund Policy

Last updated: September 30, 2020

Thank you for shopping at Opulence Luxe Boutique. All Sales Are Final. There are no exceptions.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds, returns and exchanges.

The following terms are applicable for any products that You purchased with Us. Refunds, Returns and Exchanges are not available, All Sales Are Final.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Opulence Luxe, 840 First Avenue King Of Prussia, PA 19406.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Opulence Luxe Boutique accessible from https://Opulenceluxe.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Unfortunately, due to Covid -19 our return policy below will no longer be excepted to keep everyone safe. Refunds, Returns and Exchanges are not available,

All Sales Are Final.

Conditions for Returns

Unfortunately, due to Covid -19 our conditions for return policy below will no longer be excepted to keep everyone safe. Refunds, Returns and Exchanges are not available,

All Sales Are Final.

  • The Goods were purchased in the last 7 days from the original purchase date to return for a store gift card at the managers discretion, it would be a opulence luxe boutique gift card it does not issue a store credit for the original shipping charges.
  • Also, Items should only be returned if the item is unworn and in its original condition- if not, we cannot issue the gift card or except the return.
  • The Goods were not used or damaged, free of stains, makeup, deodorant, or wear.
  • The Goods must have all tags attached to the item, no exceptions.

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
  • The supply of Goods which are sale items, they are final sale and can not be returned, accessories , bodysuits , lingerie, lounge wear, swimwear, shoes, etc. are all final sale, non returnable, and may not be returned under any circumstances.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

Unfortunately, due to Covid -19 our return goods policy below will no longer be excepted to keep everyone safe. Refunds, Returns and Exchanges are not available.

All Sales Are Final.

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Opulence Luxe Boutique
840 First Avenue
King Of Prussia, Pa 19406

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a gift card without actual receipt of the Goods or proof of received return delivery.

Please allow 5-7 business days to process your return once it is delivered to our Distribution Center. Once your return is fully processed, we will issue your store credit in a form of a opulence luxe gift card for future purchase. The gift cards never expire, and are redeemable right away.

Gifts

Unfortunately, due to Covid -19 our gift policy will no longer be excepted to keep everyone safe. Refunds, Returns and Exchanges are not available,

All Sales Are Final.

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift card for the value of your return. Once the returned product is received and meets the requirements of our return policy, a gift card will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send a gift card for the value to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: info@opulenceluxe.com

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